Shipping policy
Shipping Policy
Last updated: October 17, 2026
Thank you for shopping with Bloom by Sophia Rose! Please review our processing, shipping, and tracking information before placing your order.
Shipping destinations
We currently ship within the United States only.
Order processing times
- Standard orders: Prepared and shipped within **3–5 business days after purchase**.
- Custom orders: Prepared and shipped within **5–7 business days after purchase**.
Business days are Monday through Friday, excluding holidays.
These timeframes cover preparing your order and handing it over to the carrier. **Delivery time is additional** and depends on the shipping method and destination.
If we cannot ship within the stated timeframe, we will contact you with an updated shipment date, if available, and offer the choice to agree to the delay or cancel the affected unshipped items for a prompt refund, including applicable taxes and shipping charges. We will handle shipping delays and refunds in accordance with applicable law.
Shipping rates and delivery estimates
Available shipping options and charges are shown at checkout before you place your order.
Carrier delivery estimates are separate from our processing times. Delivery may be affected by weather, holidays, or carrier delays. Unless a delivery date is expressly guaranteed, any delivery estimate is an estimate rather than a guaranteed arrival date.
Tracking for small orders
Small orders, such as stickers, may have limited tracking that does not always provide accurate or complete updates. Depending on the mailing service, tracking may not include detailed scans throughout the journey or reliable delivery confirmation.
Where tracking information is available, updates may be delayed, incomplete, or may not reflect the order's exact location or delivery time. A lack of tracking updates does not necessarily mean your order is lost.
If your order has not arrived, or tracking shows delivery but you have not received it, please contact us. We will work with you to investigate and arrange an appropriate resolution.
Shipping addresses and returned packages
Please check your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible. We will try to correct the address before shipment, but changes may not be possible after an order has shipped.
If a package is returned because of an incorrect or incomplete address, we will contact you about the next steps. Any additional charge for reshipping will be discussed with you before it is charged.
Damaged, incorrect, or missing items
If your order arrives damaged, contains an incorrect item, or is missing an item, please contact us as soon as possible with your order number and a description of the issue. Photos of the item and packaging are helpful when available.
We will work with you to provide an appropriate replacement or refund under our Refund Policy and applicable law. We cover any return postage we require, and replacement shipping, for confirmed transit damage, defects, or mistakes on our part.
Returns and cancellations
Please see our Refund Policy for return eligibility, cancellation terms, and refund information. Nothing in this Shipping Policy limits rights or remedies that cannot be excluded under applicable law.
Contact
For shipping questions or help with an order, please include your order number when contacting us.
Bloom by Sophia Rose: contact@bloombysophiarose.com